Got a question about our access control system?

Faqs

Faqs

Have a question about Role Call, our access control system?

Here we provide answers to some of the common questions we are asked about our access management system. Please get in touch if you have any further questions.

How do I book an online demo?

Simply fill in your details on the demo page and we will book a time slot that best works for you.

How long does a demonstration last?

15 minutes + question time

How much does the basic system cost?

£5999 + vat

Do you offer discounted rates when purchasing multiple units?

1% discount on each unit purchased to a maximum of 18%

What is the monthly cost of technical support?

Silver – £75

Featured benefits:

  • License fee
  • SIM
  • Database hosting

Gold – £150 per single site.

Featured benefits:

  • License fee
  • SIM
  • Database hosting
  • Technical support software update every 3 years
  • Annual maintenance visit

Platinum – No monthly fee*

Featured benefits:

  • License fee
  • SIM
  • Database hosting
  • Technical support software update every 3 years
  • Annual maintenance visit

*Subject to additional purchases, please contact us for more information.

Do you include the cost of delivery and installation in the purchase price?

All inclusive with no hidden charges

What training is provided?

Online or face to face – ongoing – unlimited numbers

How is the system built to suit my needs?

Simply tell us what reports you require, and we will upgrade the software accordingly (POA)

What about branding?

The bespoke user interface displays information, logos or details as required

From date of purchase what is the lead time for delivery and installation

6 to 8 weeks

How often can we expect system upgrades?

System reviews and upgrades are carried out once every 12 months

Are system upgrades free of charge?
Yes, with every “Gold and Platinum” technical support package

Get in touch

Call Us

Al Robinson

The Tech Guy
07401 973704

Mark Shelton

The Circle Back Guy
07772 223370

Email us

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